Your WordPress site has been hacked or infected with a virus?
We are here to help you!
Here are some signs that may help you assess the status of your WordPress site.
- Your WordPress site is redirecting you to questionable, suspicious, or potentially dangerous pages: selling pills, selling computer licenses, selling questionable computer services, etc.
- Inadequate or fraudulent content has been added to your page, content or posts.
- Google tells you that your site may contain malware or that your site has been hacked.
- Your hosting company tells you that some messages sent from your email addresses have been identified as spam.
- Your hosting provider takes your site offline because it has been hacked.
- You notice a sudden drop in traffic on your website.
- The home page of your site is corrupted.
- Unknown files and scripts have been added to your server.
- Your website is often slow or unresponsive.
If your site has been hacked or is infected with a virus, it means that your reputation and data are at risk. It is important not to wait and solve the problem now. We know how important your website is to your business and that's why our experts are here to help you get it back up and running quickly!
Here are the types of attacks you may face:
- Malware injection
- Presence of spyware
- Site Removal
- Backdoor installation
- Google Infected Site Alert
- Phishing
WORDPRESS CLEANING & DISINFECTION
What is our disinfection and cleaning service?
Our website disinfection and cleaning service removes the threat so that you can regain control of your website and hosting account with the confidence that the problem is permanently eradicated.
Fast and efficient intervention
We take control of your website for you and return it to you in perfect working order, clean and secure. Since you need quick and efficient intervention, our team cleans, secures and restores your website in 48 hours or less. Cleaning and securing your WordPress site is our priority.
Priority Support
For this reason, throughout the process, you can contact a specialist at any time if you have any questions about the security of your website.
We guarantee the disinfection of your site!
Our intervention and security plan consists of 7 easy steps:
- We migrate your site to a new secure and high-performance hosting: A new hosting offers optimal protection and security for your website.
- Website’s complete scan: We start our investigation with a complete scan of your Wordpress. This allows us to identify the problem at the source in order to better solve it. We scan the entire site using our scripts developed in-house specifically for WordPress.
- Website clean-up: We remove fraudulent files and notify Google when your site is in compliance. The cleaning of your site lasts 24 and 48 hours.
- Tool implementations for security and prevention of new attacks: We will install and configure high-performance security tools to minimize the risk of such a problem recurring. Our approach is preventive and not reactive.
- Recommendations for securing the site in the future: After cleaning up the hacked WordPress site, we will provide you with our recommendations to further secure your site against viruses, malware and other hacking attacks. In addition to cleaning up your website, our main goal is to prevent new hacker attacks and avoid new malware-prone security holes.
- Website Reset and Restore: Our team does a complete reboot of your secure and 100% functional website.
- Service and maintenance: When your site is 100% clean, we offer you our service and maintenance services to ensure regular updates, backups and security scans necessary for your site's proper functioning and security. Finally, we offer you a 12-month follow-up to prevent attacks.
We guarantee that your WordPress site is durably secure, since our team will put in place procedures to reinforce security in your new hosting:
- Firewalls
- Anti DDos
- Proactive site security management: All files on your site are scanned daily for malicious files. If necessary, they are checked and manually deleted,
- Complete daily backup of your site
Questions & Answers
How quickly do you intervene?
We work Monday to Friday from 9am to 5pm. We intervene as quickly as possible and at most within 24 working hours. This delay starts as soon as we have received all the elements to begin our intervention plan.
What if you do not succeed in cleaning up my WordPress site?
The site will always be cleaned. We will identify the source of the hacking (virus or malware injected through a security flaw, hacked password, etc.) and resolve the problem as quickly as possible. We take back control of your WordPress site for you and return it to you in perfect working order, clean and secure.
What if the malware comes back to my site?
Malware comes from a security flaw in a hacked plugin or password. During our intervention, we recommend the necessary actions to prevent this from happening again. If our interventions are followed and the malware comes back within the next 120 days, we will help you, free of charge. We also recommend that you subscribe to one of our maintenance plans. In this way, we will be able to guarantee your long-term security.
Questions?
If you have any questions about our malware and virus removal service for your Wordpress site, or if your Wordpress site has been hacked, contact us now. Our team will get to work while answering your questions and make sure the problem does not happen again.
