Benefit from our remote computer technical support service!
Whether it's a computer problem, a breakdown or outdated software, we know that many problems can hinder your company's productivity. Our team is there to offer you daily support in the event of a data backup, a cyber attack, a defective server or an addition of software. Technical support allows you to minimize the loss of time and money.
We can also answer your service calls and solve certain problems related to your software, cyber security, failure and more! Moreover, it is possible to put your system under constant surveillance and to notify you as soon as a problem occurs.
What can we do for you
Remote IT support
Our technical team intervenes remotely by taking control of your computer systems in order to resolve the situation quickly. We can also install software such as Office 365 Suite, G Suite, ERP solutions (NetSuite ERP, Odoo, Scoro, Business Cloud Essentials, Sage Intacct, SYSPRO, Sage Business Cloud Enterprise Management, Oracle ERP Cloud, Epicor ERP, OnCloudERP, Atlas ERP, MIE Trak Pro, etc) and CRM solutions (Hubspot, Dynamics 365, NimbleCRM, QuickHelp eLearning, Salesmate CRM, Zoho, Salesforce, Agile CRM, Freshsales, Capsule CRM, Base CRM, Streak, ConvergeHub, SugarCRM, vTiger CRM, Nimble, SuiteCRM, etc).
Daily technical support
Daily technical support helps prevent loss of time (due to memory problems, computer crashes, server, hard disk, cyber security, etc.) and ensures that your computer tools are always running at peak performance.
Network management under Windows Server and Active Directory
Design, implementation, maintenance of the network infrastructure under Windows Server with Active Directory services. We provide complete management of your network (emergency support, optimization, cybersecurity, cloud applications, etc.).
Cybersecurity management
If your computer equipment is infected by a virus, spyware, ransomware or malware, you can count on our team to find the source of the problem, disinfect your computer system and get it back up and running quickly.
Computer Asset management
Computer Asset management can be a headache for any business owner. We take charge of the remote management of your computer equipment, such as each user's fixed workstations, laptops and other mobile equipment.
Network management
Management and maintenance of computer networks, securing your wired and WiFi network, managing and sharing printers and folders.
Preventive maintenance
We carry out preventive maintenance to minimize technical problems and maximize the operation of your computer system.
System Active Monitoring
The active monitoring of your system allows us to detect vulnerabilities, strengthen cyber security, reduce the size of your database and prevent cyber attacks.
Cloud technical support
Thanks to our specialized team, you will get technical support adapted to your Cloud solution. We can also recommend the most efficient solutions for your computer system, and take care of building and installing your systems. This way, you can easily take advantage of all Cloud technologies (SasS, IaaS, PaaS, Amazon Cloud Services, Legacy, Google Cloud, etc).
What are the advantages of having remote technical support?
- Avoid loss of time (due to memory problems, breakdowns, servers, hard drives, etc.).
- Ensure constant productivity in your company
- Ensure the proper functioning of your computer tools at all times
- Prevent cyber attacks (hacking, malware, spyware, viruses) through increased surveillance
- Have a constant computer surveillance of your company
Whether you are the manager of a small business, an e-commerce, a sales platform or a teleworking team, whatever the size of your company and your team, we can provide comprehensive and affordable IT support. We provide remote IT technical support everywhere in Quebec, Montreal, Montreal’s South Shore, Montreal’s North Shore and more!
Questions?
If you want to know more about our IT technical support service, our prices or our other services, we invite you to contact us through our technical support, by email, by phone or by sending us a help form. Our team will be pleased to answer your request as soon as possible.
